Contact
One inbox, read by the people who build CogniSphere. We aim to reply within two working days — Pro accounts go to the front of the queue.
support@cognisphere.meSupport
Something not working, or a question the guide did not answer.
Bug reports
Tell us the page, the provider, and what you expected to happen.
Billing
Questions about a charge, a refund, or changing your plan.
Privacy and security
Data requests, or a vulnerability you would like to report.
Before writing in, the guide covers setup and the common failure modes, and the FAQ covers plans and privacy.